The Art of Endings

Essays on the endings we handle badly, and the trust we lose in them.

Organizations are fluent in beginnings — the launch, the hire, the new initiative. They are nearly illiterate in endings, and it is in the endings, handled badly, that they lose their people's trust.

Beginnings are hopeful; endings are hard. The product quietly sunset, the initiative silently abandoned, the person awkwardly exited — the endings happen, but in the dark, with none of the care lavished on beginnings. A book about learning to close things well.

Digital edition · 59 pages · instant download (PDF).